I. PURPOSE
The purpose of this policy is to ensure that confidentiality of
protected information is maintained for all The Mitchell Wade Salon
clients, and to provide The Mitchell Wade Salon clients with notice of
the salon services and/or sales.
II. DEFINITIONS
A. Protected Information means any information that is created or
received by MitchellWade.com which identifies an individual and relates
to the past, present or future salon services and/or sales of that
individual.
B. Eligibility Information means information, whether written or
oral, which describes a member or a member's eligibility for past or
future salon services and/or sales. Financial responsibility for your
account is yours.
III. SCOPE/POLICY
A. The Mitchell Wade Salon shall not disclose any information about a
client collected or received in connection with a transaction unless the
disclosure is permitted or required by law, and is
1. To the member or the member's legal representative or
guardian, upon presentation to The Mitchell Wade
Salon of a valid
picture ID; or
2. With the written authorization of the member, or the member's
legal representative or guardian, provided the authorization is:
a. Dated;
b. Signed by the member or the member's legal guardian; and
c. Obtained one (1) year or less prior to the date a
disclosure is sought; or
3. Made for the purpose of conducting actuarial or research
studies, provided:
a. No member may be identified in any actuarial or research
report;
b. Materials allowing the member to be identified are
returned or destroyed as soon as they are no longer needed; or
4. To an internal or external professional peer review
organization for the purpose of reviewing the service or conduct of
a salon; or
5. In response to a facially valid administrative or judicial
order, including a search warrant or subpoena; or
6. Otherwise permitted or required by law.
B. In addition to those circumstances described in Section III(A),
Eligibility Information will be provided in the following circumstances
where permitted or required by law:
1. To a member stylist or technician, a member, a member's
current spouse, a member's eligible dependent, or the legal guardian
of an eligible dependent, upon presentation to The Mitchell Wade
Salon of a member's valid picture ID;
IV. PROCEDURE
1. All of The Mitchell Wade Salon employees, upon employment, agree
to abide by The Mitchell Wade Salon policy and procedure of
"Confidentiality of Information" which details the importance
of confidentiality of personal information, and other materials. The
consequence of violating this policy includes disciplinary action up to
and including dismissal from employment.
2. Any client specific information will be considered confidential
and will be shared only with those parties who have the authority to
receive such information, as provided for in Section II, above.
3. If disclosure is required through a court order or subpoena, the
order or subpoena will first be reviewed by The Mitchell Wade Salon
Legal Department to determine the legitimacy of the order, the purpose
for the disclosure, and limitations on the information disclosed.
4. System stored client specific personal information will be
protected through system security measures designed to protect against
access by unauthorized staff.
5. If The Mitchell Wade Salon becomes aware of a confidentiality
violation by a employee member The Mitchell Wade Salon staff will
determine the proper steps needed to restore confidentiality.
V. Confidentiality and Security on MitchellWade.com
The Mitchell Wade Salon respects the privacy of its Web site users.
Simply by visiting The Mitchell Wade Salon Web site, personal
information is not collected.
The Mitchell Wade Salon clients who enter personal information should
know all communication between your computer and The Mitchell Wade Salon
Web servers is encrypted using secured server technology (SSL). The
Mitchell Wade Salon secure server software is the industry standard and
among the best software available today for secure transactions.
Why do you need to enter personal information?
Some features, such as special promotions Member Eligibility area,
are tied directly to your personal information. We want to make sure we’re
providing services to the right person.
At The Mitchell Wade Salon, we understand the privacy concerns
surrounding one's credit card numbers. Rest assured your Credit card
number will only be used to administer services you have agreed to. The
Mitchell Wade Salon does not release Credit Card Numbers to unauthorized
individuals.
VI. The Use of Cookies
Cookies are pieces of information that are stored
on a user's PC when the user accesses a Web site. The Mitchell Wade
Salon uses temporary cookies to help you access some of the special
functions within the database driven areas of the salon's site. Once you leave
our Web site, these cookies expire. Cookies do not collect personal
identifying information about the user.